UNISON: Reimbursement of SSSC Fees for 2022/23

Local Government Scottish Joint Council Pay 2022/3 – Reimbursement of SSSC Fees

The West Dunbartonshire branch understands that the SSSC have now written to members to confirm that:

“As part of the local government pay deal, local authority staff are no longer required to pay registration fees.  This agreement applies to any fees due from 1 April 2022.”

“We have made changes to our systems which means that we no longer request application fees, annual fees or renewal fees to any local authority staff.  However, until this was put in place at the end of last year we were still collecting fees.  This has resulted in more than 30,000 payments requiring to be refunded.”

“We have been working on a process to automate the refunds to avoid having to process 30,000 individual refund transactions.  We now have a system in place and have started to process the refunds this week.  Although this is automated the system does not have the capacity to process all the transactions at the same time which means it is going to take a number of weeks to get through all of the refunds.  We estimate that all refunds will be completed over the next four weeks and that everyone should have received their refund payment by the middle of April.”

“Your staff will receive confirmation of the refund by email when it has been processed.”

“We would like to reduce the number of calls we are receiving about refunds so I would appreciate you support in sharing this information with staff who are registered with us.  Please reassure them that they will receive the refund payment over the next few weeks and by no later than 17 April.”

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