
Jeane Freeman, sick to the teeth of being lied to by Health Board bosses over crisis at showpiece hospital.
By Bill Heaney
Jeane Freeman, the former SNP Health Secretary, has called for the leadership of the local NHS health board to be sacked for a major cover-up over the causes of infections which led to patient deaths at the Queen Elizabeth University Hospital and the Royal Children’s Hospital.
Ms Freeman has added her voice to a number of prominent public figures, including Scottish Labour leader Anas Sarwar and his deputy and spokesperson on health matters, Dame Jackie Baillie, the Dumbarton constituency MP, who have demanded the resignation of Greater Glasgow Health Board chairperson John Brown and Chief Executive Officer Jane Grant.
They have accused the officials of willfully hiding vital details about the troubled £842 million hospital complex which deals with adult and child patients from West Dunbartonshire.
Jeane Freeman, a former Labour special adviser who defected to the SNP, was in the role of Health Secretary in Nicola Sturgeon’s cabinet until she quit as an MSP in 2021 and was in charge when the scandal of the Queen Elizabeth University Hospital (QEUH) unfolded in 2019.
Sturgeon had been herself been Health Secretary under Alex Salmond during the time the hospitals were under construction.
Freeman, whose partner if a former Scottish Government spin doctor, laid it on the line with regard to her role in the scandal that has rocked the NHS and the Scottish Parliament in a full and frank interview with the Sunday Mail at the weekend.
She said she ordered a public inquiry; placed NHS Greater Glasgow and Clyde (NHSGGC) into special measures; appointed a board to oversee its operation and ordered a reviews of infections at QEUH and and the RCH, which includes the much publicised Ward 2A (Schiehallion) Ward, which was often visited by soccer and showbiz and celebrities and charity fund-raisers.
In the Sunday Mail interview, Freeman claimed there is a paranoid and toxic culture at NHSGGC which she fears remains, despite her efforts to change it. And she accused NHSGGC management past and present of “not telling the exact truth, either by omission or by misdirection”.
She said: “The problem at GGC is they seem to genuinely believe they can do no wrong and everyone else is wrong. They can behave as if they think everyone is out to get them.
“Health boards are not autonomous units – they deliver the healthcare for which government ministers are accountable and it’s not up to a health board to decide to go its own way or withhold information that is central to the delivery of safe care. I don’t know that any of the issues we’re dealing with in QEUH from the outset were raised with Government.”
She raised her concerns with NHS chiefs at a hostile meeting but was told there was “nothing to see here”. She is speaking out as NHSGGC comes under fresh scrutiny over revelations in this newspaper that they paid a private firm to spy online on bereaved widow Louise Slorance and the name of her dead husband Andrew – who died from a hospital infection – as well as Scottish Labour leader Anas Sarwar, his deputy and dozens of other MSPs.
Freeman said the practice was an example of the superior and paranoid attitude at NHSGGC and that she could not imagine her predecessors ignoring information about infection concerns at the hospital complex if they had known about them.
She said: “It leads me to conclude they didn’t know. I’m not convinced government officials knew as I was finding out about some of it thanks to the whistleblowers and investigations into what they were telling me and also Anas Sarwar.
“It was clear to me that my officials didn’t know [about the problems]. My chief nursing officer didn’t know. I’m certain ministers didn’t know and not at all convinced government knew either. That’s wrong – we are accountable to people in Scotland for safe health care.”
Freeman pointed to reports which showed widespread bacterial contamination of the QEUH water supply and concerns about ventilation before it even opened, which emerged during the ongoing public inquiry.
She believes these were never shared with the government. She said: “From the outset and pre-dating the current chief executive and board, it appears to be about not telling the exact truth, either by omission or by misdirection and that’s just shocking.
“Those children with cancer, their parents – what they have been through and the position they’ve been put in is horrific as well as the medical staff who are so skilled, so talented.”
She believes the problems lie in senior management, including chief executive Jane Grant. Freeman added: “The only thing that is going to fix this is a fundamental and complete change in leadership. If you have a situation where people are not trusting what is being said, you have to change who is leading. Sometimes that’s not fair. It’s not always those individuals’ fault but it’s the only way to move on.”
The ex-health secretary became aware of serious problems with QUEH when it emerged two patients – a 10-year-old boy and Gail Armstrong, 73 – had died after contracting infections commonly linked to bird droppings.
She said: “It’s fair to say not all health boards liked me as health secretary and GGC would be right up there. They thought I intervened too much. When this issue came to my desk, the chief executive of NHS Scotland, chief medical officer Catherine Calderwood and I went to QEUH and met Jane Grant.
“I was told there was nothing to see here and the issue didn’t warrant all this attention. I contradicted them and said there was. The atmosphere felt hostile. There was a real sense of, ‘Who do you think you are, why are you asking us these questions?’
Board chairman John Brown and Chief Executive Jane Grant.
“It wasn’t just directed to me but to the chief medical officer and chief executive of the NHS. It was the same – ‘There’s no problem, we’ve sorted it.’ They hadn’t sorted it and the attitude has not changed.”
Freeman said health chiefs tried to tell her concerns had been whipped up by social media. She said: “When people tell you infections are not real, that it’s all from a Facebook group out to get the board, then you know you can’t trust what they’re saying.
“The reason we put trusted government officials with experience in healthcare, another NHS chief exec and another medical director into GGC is because I didn’t trust that I was being given the full information or what I needed to happen would be done. If people don’t accept there is anything wrong, it’s hard to believe they will make the changes needed.”
Freeman said it is essential the leadership is replaced by its board or by SNP Health Secretary Michael Matheson putting the health board into level five special measures. She said it is not easy for ministers to replace NHS chiefs.
She said: “The government doesn’t employ them. It’s not about protocols, it’s employment law. The government minister doesn’t decide who they will put on the board unless it’s non-executive levels. As health secretary, the only people I could remove were those I had appointed or my predecessor had.”
According to official documents the chairperson of NHS boards is responsible for “undertaking performance assessment of the chief executive” and could pressure them to stand down over inadequate work. The chair and other non-executive board members are appointed by ministers, but they do not have the ability to remove members such as a chief executive.
This decision can only be made through pressure from the board and its chair, or if it is placed in the highest level of special measures by the government. Even in this circumstance ministers may still not be able to remove a chief executive unless they choose to resign, due to employment law.
Lord Brodie, who is heading a public inquiry into what happened at the hospitals, and Scottish Health Secretary Michael Matheson.
An NHSGGC spokesman said: “As a core participant in the Scottish Hospitals Public Inquiry, we have submitted more than 12,500 documents. This includes evidence ministers were briefed of potential issues from as early as 2015.
“It is for Lord Brodie and the public inquiry to consider these matters. At all times in engagement with ministers, NHSGGC senior management have been respectful and professional.”
It’s taken Jeane Freeman a long long time to recognise that things are dreadfully wrong with the new hospital.
But the problem of poor poor quality infrastructure building is a deep systemic problem that stems from the laizze fare neo Liberal commercial environment that now pervades every aspect of our society.
Schools, hospitals, cladding systems, all part of the quality built out environment. Started by Thatcher, continued by Blair, and now being pushed even further post Brexit this is very sadly just the way it is.
And Freeman’s belated blaming of officials is nothing less than the political ya boo of the political pygmies so extant in all our major parties.
Our building standards, like our education system, is just rubbish.