Under the plans, approved by councillors this week, the One Stop Shop team will join with Library Services and provide this assistance in all eight West Dunbartonshire library branches. The new facilities will be rolled out in the libraries over the next 15 months, enabling residents in places like Faifley, Duntocher, Parkhall and Balloch to access citizen services without having to travel to town centres. The move will also see the hours available to support residents with enquiries increased from 105 per week to 287 per week. In addition residents will now be able to access face-to-face support at evenings and on Saturday mornings.
