Dr Margaret McGuire, nurse director, local health board – challenging times.
In light of the challenges we have all faced due to COVID-19 it is more important than ever to celebrate the human moments we have with those we care for where we can.
Staff across NHSGGC and worldwide are today celebrating ‘What Matters to You’ Day and the importance of talking about what matters to people receiving and providing healthcare, and the difference this makes to them.
Dr Margaret McGuire, nurse director, NHSGGC, said: “During these challenging times we want to celebrate this international day of awareness raising, listening and reinforcing the importance of understanding ‘what matters to us’.
“This is a wonderful opportunity for patients, visitors and staff to share their experiences of person centred care over the last few months since the pandemic began.
“But it is also an opportunity for us to find out what matters to our staff who have been working in extremely difficult circumstances over the last few months and across our healthcare facilities there are a number of events taking place.”
Throughout today there are plans for both virtual and in person activity. This includes inviting patients and their families to share their experiences on person-centred care through virtual visiting. We are asking patients and their loved ones to share their experiences on the Care Opinion website which can be accessed via any smartphone or other device at www.careopinion.org.uk.
There will also be activities for our staff to tell us what matters to them including:
- Staff speaking to other staff to about what matters to them about the care they are providing for patients and their families. What matters to them personally in their work and home life.
- Asking staff to complete a ‘What matters to you?’ pledge with a photo and either share on social media using #WMTY20 and tagging @nhsggc or email or send via MS Teams to firstname.lastname@example.org
- Stickers and posters are being distributed to individual wards and departments across all our hospital sites and will also be available at stalls set up in each hospital.