TSB confirms Dumbarton High Street branch is closing next July

High Street Langlands

Dumbarton TSB is the distinctive building on the left hand side of High Street. Pictures by Tom Gardiner

BBC Scotland is reporting that TSB has confirmed that it will close 17 branches – including Dumbarton High Street – in Scotland next year, following a review of its UK network.

The branch was for many years the most popular place to bank money for the hundreds of local men and women employed in the now closed Hiram Walker distillery in Castle Street.

It is straight across the road from the imposing, grey sandstone public house which was once the whisky company’s offices, which included the cashier’s department where Dumbarton man Dick Lynch was in charge.

Earlier this week, the bank announced that 82 branches across the UK would close as part of a plan to make £100m of cost cuts by 2022.

The Dumbarton branch will close in July next year. There is no announcement in relation to its autobank or whether that will also go when the branch closes.

The bank said it would still have a strong Scottish presence, with 134 TSB branches north of the border.

It did not reveal how many posts in Scotland were at risk as a result of the closures.

However, it said 370 positions across the UK would be hit.

  • TSB branch closure locations revealed
  • TSB to close 82 branches next year to cut costs

The now Spanish-owned bank said its closure decisions had been based in part on a branch’s usage, proximity to alternative branches and the accessibility of alternative services such as free-to-use ATMs and the Post Office.

In April, TSB had already announced that 71 branches in Scotland and 22 in England would open for only two or three days a week.

TSB customer banking director Robin Bulloch said: “We have made the difficult decision to close some of our quieter branches and will fully support customers through this transition.

“We realise this is difficult news for our branch partners and will do everything to support those affected to redeploy as many people as we can to other roles and keep compulsory redundancies to a minimum.”

TSB said it would be offering new services to support customers during the “transition”.

These include “in-branch one-to-ones” for customers that regularly use the affected branches, to help them “continue to perform day-to-day banking tasks” in the local area.

TSB was created in 2013 under the instruction of the European Commission after Lloyds was bailed out by UK taxpayers in 2008.

It started with 631 branches, which included those that were branded Cheltenham & Gloucester as well as all Lloyds branches in Scotland.

At the end of 2020, TSB will have a network of 454 branches.

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